Terms and Conditions

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Terms and Conditions

Effective Date: 23 October 2024

Welcome to the TransArt website. By accessing or using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before using the site.

1. Acceptance of Terms

By using this website, you agree to these Terms and Conditions. If you do not agree, please refrain from using the site.

2. Use of Website

You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

3. Intellectual Property

All content, images, designs, and information on this website are the property of TransArt or its licensors. Unauthorized use of this material is prohibited. You may not reproduce, distribute, or exploit any content for commercial purposes without written consent.

4. Services

All services provided by TransArt are subject to separate agreements and may have specific terms of use. The prices, availability, and terms of the services described on this website are subject to change without notice.

5. Refund Policy

TransArt is committed to customer satisfaction. Refund requests must be made in writing within 48 hours of service completion. Refunds will be provided under the following conditions:

  • Cancellation of Service: If the service is cancelled before the commencement, a full refund may be issued.
  • Inadequate Service: If the service is deemed incomplete or substandard, TransArt may, at its discretion, offer a partial or full refund after an investigation of the claim.
  • Non-refundable Charges: Certain charges including, but not limited to, packaging, international freight forwarding, shipping, or crating fees, may not be refundable once incurred. Refunds will be processed to the original payment method within 30 days after approval.
6. Limitation of Liability

TransArt is not liable for any damages, including but not limited to indirect, incidental, or consequential damages arising out of your use of the website. This includes loss of data or profits that arise from the use or inability to use the site.

7. Transit Damage Disclaimer

TransArt will not be held liable for any claims regarding damage to artwork during transit under any circumstances. Clients are encouraged to arrange independent insurance coverage for their items during transport. TransArt provides services with the utmost care, but all transit is at the client's own risk.

8. Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience and do not signify endorsement. TransArt is not responsible for the content of any linked sites.

9. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data when you use our website.

10. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from the use of this website will be subject to the jurisdiction of the courts of Victoria, Australia.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website following any changes constitutes acceptance of those changes.

12. Contact Information

For questions or concerns about these Terms and Conditions, please contact us at:

By using our website, you acknowledge that you have read and agreed to these Terms and Conditions.